Privacy Policy

    1. This Privacy policy refers to Personal data processed by the Fintech Balance and explains about Your legal rights related with processing of Personal data (hereinafter – “Policy”).
    2. While using the website (hereinafter – “Website”), which belongs to Fintech Balance (hereinafter – “Company” or “we, us, our“) and upon concluding the contract on the service provision by Company, or whose Personal data have become known to us, as well as to anyone who visits our websites (hereinafter referred to as “You” or the “Customer”) confirm that you have read Policy and agree for your personal data processing in accordance with this Policy.
    3. We assure you that your personal information is handled according to our Policy and applicable Lithuanian laws for the collection, use and disclosure of your personal information, which must be followed by everyone in Company, including our affiliated companies. 
    4. The purpose of this Policy is to ensure the protection of Personal data. In pursuing this goal, we consistently adhere to the requirements of the European Union and national legislation. The basic legal acts governing the processing of Personal data are the national legislation and the General Data Protection Regulation (2016/679) (hereinafter referred to as the “GDPR”). The reference to “Personal data” in this Policy refers to any information which could be reasonably used to identify You as one of the above persons (hereinafter referred to as “Personal data”).
    5. We ensure the confidentiality of Personal data in accordance with the requirements of the applicable law and we have appropriate technical and organisational measures in place to protect Personal data from unauthorised access, disclosure, accidental loss, alteration, destruction, or any other unlawful processing.
    6. We can use data processors to process Personal data. In such cases, we will take the necessary steps to ensure that such data processors process Personal data in accordance with our instructions and applicable laws, and require the implementation of appropriate Personal data security measures. We ensure that we make every effort to guarantee the confidentiality and integrity of the Personal data of our current, future, and past Customers.
    7. We are Your Personal data controller to which You have either submitted Your Personal data concerning any contractual or pre-contractual relationship that You are bound to, or whose services You (or the legal entity or entity to which You are the ultimate real owner) are going to use.

    1. Depending on the service provided or the nature of our cooperation, we process different categories of Personal data. In each case, we ensure that we process only the data that are necessary. The main categories of Personal data include but not limited to are:
      1. Identification data:  name, surname, nickname, personal code (national personal code), photo;
      2. Contact details: address (correspondence/residential), telephone number, e-mail address;
      3. Professional details: data on education and professional activity;
      4. Data relating to relations with legal entities: data provided by You or obtained from public registries or third-party transactions for the purpose of forming a third-party transaction with the corresponding legal entity;
      5. Financial data: data on invoices, accounts, property held, transactions, loans, income, liabilities, when we are required by law to collect such data;
      6. Data we need to meet applicable compliance requirements, e.g., data needed for implementing measures to prevent money laundering and terrorist financing, such as date of birth, country of birth, sex, nationality, passport details, photo, information on people involved in politics;
      7. Data related to Your participation in our events: position title, workplace, name and surname;
      8. Data about the authors and their copyright work: title of the work, author.
    2. Depending on the services provided, we may also process Your other Personal data.

    1. We use cookies on our websites. You can find more information about the use of cookies in our Cookies Policy. You can find more information about the processing of Your Personal data for marketing purposes in our Marketing Privacy Policy.
    2. We will use the Personal data You provided to us by sending Your CV or a cover letter. We will keep the data You provide for as long as the recruitment process lasts, or for a longer period only with Your consent to save Your CV in the database of potential employees of Fintech Balance. 
    3. We collect the information necessary for us to do business, sign contracts or start any business relationship with You. Such Personal data collection is strictly necessary to fulfil our obligations to You as well as for the provision of services to current and future Customers. In certain cases, we may receive Your data from other sources.
    4. We are also subject to the obligations under the Law on Money Laundering and Terrorist Financing Prevention (hereinafter – “AML Law”). By providing the services, we process Personal data in order to fulfil our obligations in regards to anti-money laundering (AML) and know-Your-customer control (KYC).

    1. Agreement. Contract between us and You, which provides the basis for processing Your Personal data;
    2. Consent. The consent given by You through which You have granted us the right to process Your Personal data for the purposes stated in Your consent and only for such purposes;
    3. Legitimate interest. In some cases, in order to be able to perform the tasks arising from our activities, we process data on the basis of a legitimate interest. Before we begin to process Personal data on this basis, we verify that legitimate interests do not have a significant impact on the rights and freedoms of those persons.
    4. Legal obligation. This obligation is imposed on us by the European Union and national legislation, such as the Law.

    1. Fintech Balance may use the following Your Personal data recipients:
      1. Fintech Balance (for the purposes of anti-money laundering obligations, marketing, employment matters, etc.);
      2. Partners with whom we jointly provide services or products to You;
      3. State institutions and authorities, other persons performing functions delegated to them by law (only if we are obliged by the law to disclose the information);
      4. Financial institutions, third parties (such as banks), auditors, legal and financial advisers; our authorised data processors, third parties;
      5. Other persons who provide services to us, such as IT maintenance companies, communication and postal services providers, third parties, whose services we use to perform our Customer contracts or in the performance of administrative functions;
      6. All third parties (e. g., service providers) must have technical and organisational measures in place to ensure the same level of data protection as we do.

    1. As a general rule, Personal data are processed within the territory of the European Union/European Economic Area (EU/EEA).
    2. Personal data may be transmitted and processed outside the EU/EEA where the transfer is necessary for the conclusion and execution of a contract where Personal data may be stored using data storage solutions whose servers are outside the European Economic Area or the Customer has given their consent. 
    3. You have the right to: 
      1. Request an access to Your own personal data;
      2. Rectify any inaccurate or incomplete personal data;
      3. Request changes in Your own personal data;
      4. Request removal of Your own personal data;
      5. Require to limit the processing of your personal data;
      6. Submit objections to Your own personal data processing on any ground;
      7. Withdraw Your consent;
      8. Refuse marketing messages.

    1. This Policy may be changed or updated. The latest version of it will always be published on our website. This Policy was renewed on 27 April, 2023 and shall enter into force on the day of its publication on our website. 

    1. You have the right to contact us in order to submit inquiries, cancel Your issued permissions, and submit requests to exercise Your rights as a data subject and complaints regarding the processing of Personal data.
    2. Our contact details are available on the website and You can also contact us by e-mail at
    3. If You are concerned about a potential violation of privacy laws or any other violation of statutory obligations, please contact us by e-mail at
    4. If You are not satisfied with the investigation of the complaint, You have the right to file a complaint. You also have the right to apply to the competent court of the Republic of Lithuania. Authority responsible for the enforcement of Personal data protection according to the Lithuanian legislation: The State Data Protection Inspectorate, address: L. Sapiegos g. 17, Vilnius, phone + 370 527 91445, e-mail:, website: